Shipping Information 


DELIVERY AND SHIPPING

Delivery Time = Processing Time + Shipping Time

PROCESSING TIME

All items require 3 to 5 business days


SHIPPING TIME


 Shipping Method    

Shipping
Time

Price

 Free Shipping

Standard Shipping to US, UK, AU, CA, FR, DE

5-12 Business Days

9.99

Over $59

Standard Shipping to Other Countries

6-18 Business Days

9.99

Over $59

Express Shipping

2-5 Business Days

24.99

Over $149


* Please note that the above time frame does not include production time and may be affected by delays caused by carriers, service disruptions, or weather conditions.


DELIVERY INFORMATION

Please note that the shipping address is taken from the PayPal registration (PayPal payment template). If your shipping address is different from your billing address, please specify this when placing your order.

The address can be changed before we ship your orders. However, we cannot change the shipping method or address once we have shipped your orders.


ORDER CONFIRMATION

After completing your purchase, you will receive an "Order Confirmation" email (please check your spam folder if you can't find it). Please make sure all information is correct. If you have any questions, feel free to contact us at any time:   rosezoorder@gmail.com


TRACKING AN ORDER

We will send you a notification as soon as your order is ready to ship, providing the tracking number for your shipment and a direct link to the carrier’s package tracking website. This email will include your order number, which you can use to track your item’s shipping status as well as the shipping date of your order. You can also check the status of your order here: Track Order

 

IMPORTANT

If the carrier returns an undeliverable package due to an address issue, a return shipping fee will be charged if you request a refund, along with a 30% restocking fee.


Contact Us

Company Address: Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province, China
Customer Service Contact Number: +86 134 8988 5489

If you have any questions, feel free to contact us at any time: rosezoorder@gmail.com